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Delivery Information

UK Mainland Orders £50 and over
All UK Mainland orders at £50 and over enjoy a free delivery!

UK Mainland Orders £50 and under
We charge £4.99 per order.

1 hour delivery window
We use ILG as our delivery partner and they will select the best Courier to manage your order. Once your delivery has been booked you will receive a confirmation email with a tracking number. On the day of delivery you will be sent a text and email confirming your one hour delivery window. Any issues should be reported within 24 hours of your delivery confirmation. We cannot investigate any issues after this time frame.

Be aware if you give permission for your delivery to be left in a specified safe place or received by a nominated neighbour and something goes wrong, you will still be considered to have received the delivery and we will not be responsible for any issues thereafter.   Think very carefully about those options when you’re making a purchase.

UK Non-Mainland & eBay Orders, all values
Northern Ireland - £10.99, Scottish Highlands - £10.99, Scottish Islands - £10.99, Channel Islands - £21.95, Isle of Man - £21.95, Isle of Wight - £21.95.

International Deliveries 
All shipping rates are based on average order sizes and the checkout will calculate the actual shipping charge based on your basket items and the destination selected.

Please note we are unable to deliver to a PO Box address.

Orders from outside the UK do NOT pay UK VAT and this will be deducted during the checkout process or when you choose your local currency. You will be liable for all local VAT, import and custom duties payments payable in your country, you will be contacted directly by the relevant authority from your country to take this payment. Any orders undelivered to you will be returned to us and all delivery, duty, VAT or customs payments will be deducted from your refund. We can only facilitate a refund when the item has been received by us and all costs have been calculated.

EU Customers  - As directed by the EU we will require your personal tax ID number for us to be able to deliver to you.  If the delivery address is a business we will also require your EORI number.  We will seek your acceptance of this before we ship your order.

Argentina - From 28.99

Australia - From £23.99

Austria - £14.95

Bahamas - From £25.99

Belgium - £14.95

Brunei - From £25.99

Bulgaria - £19.99

Canada - From £19.99

Channel Islands - £19.99

Chile - From £28.99

China - From £23.99

Croatia - £16.99

Cyprus - From £22.99

Czechia - £14.95

Denmark - £14.95

Estonia - £14.95

Finland - £17.95

France - £14.95

Georgia - From £25.99

Germany - £14.95

Gibraltar - From £23.99

Greece - From 22.95

Hong Kong - From £23.99

Hungary - £14.95

Iceland - From £23.99

India - From £25.99

Indonesia - From £23.99

Ireland - £9.95

Israel - From £25.99

Italy - £14.95

Japan - From £23.99

Kuwait - From £25.99

Latvia - £14.95

Lithuania - £14.95

Luxembourg - £14.95

Malaysia - From £23.99

Malta - From £22.99

Mexico - From £19.99

Monaco - £19.95

Netherlands - £14.95

New Zealand - From £25.99

Norway - £28.95

Peru - From £28.99

Philippines - from £23.99

Poland - £14.95

Portugal - £14.95

Qatar - from £25.99

Romania - £18.95

Russia - From £23.99

Singapore - From £23.99

Slovakia - £14.95

Slovenia - £14.95

South Africa - From £23.99

South Korea - From £23.99

Spain - £14.95

Sweden - £14.95

Switzerland - £15.95

Taiwan - From £23.99

Thailand - From £23.99

Turkey - From £23.99

UAE - From £25.99

*UK - OVER £50 - FREE

*UK - UNDER £50 - £4.99

USA - £34.99

Argentina - From £28.99
Australia - From £23.99
Austria - £14.95
Bahamas - From £25.99
Belgium - £14.95
Brunei - £25.99
Bulgaria - £19.99
Canada - £19.99
Channel Islands - £21.95
Chile - From £28.99
China - From £23.99
Croatia - £16.99
Cyprus - From £22.99
Czechia - £14.95
Denmark - £14.95
Estonia - £14.95
Finland - £17.95
France - £14.95
Georgia - From £25.99
Germany - £14.95
Gibraltar - From £23.99
Greece - From £22.95
Hong Kong - From £23.99
Hungary - £14.95
Iceland - From £23.99
India - From £25.99
Indonesia - From £23.99
Ireland - £14.95
Israel - From £25.99
Italy - £12.95
Japan - From £23.99
Kuwait - From £25.99
Latvia - £14.95
Lithuania - £12.95
Luxembourg - £14.95
Malaysia - from £23.99
Malta - from £22.99
Mexico - From £19.99
Monaco - £14.95
Netherlands - £14.95
New Zealand - From £25.99
Norway - £28.95
Peru - from £28.99
Philippines - from £23.99
Poland - £14.95
Portugal - £14.95
Qatar - from £25.99
Romania - £18.95
Russia - From £23.99
Singapore - From £23.99
Slovakia - £14.95
Slovenia - £14.95
South Africa - From £23.99
South Korea - From £23.99
Spain - £14.95
Sweden - £14.95
Switzerland - £15.95
Taiwan - From £23.99
Thailand - From £23.99
Turkey - From £23.99
UAE - From £25.99
USA - £34.99
*UK - OVER £50 FREE
*UK - UNDER £50 £4.99

Currencies
If you are shopping from outside of the UK and select a currency other than £ GBP the prices displayed are based on the exchange rate for the day and your bank/credit card company charges may differ slightly.  We are not liable for any charges you may incur or any fluctuations in rates.

Delivery Time
We endeavour to deliver to you within 5 working days overseas orders may take longer.  *Working days are Monday to Friday, excluding UK Bank/Public holidays.

We hold a comprehensive selection of stock with us in Sussex however some items may need to be supplied from our Supplier stock.  We will contact you if we feel this will adversely affect your supply time*.

For further information please refer to our Terms & Conditions and Return/Exchange Information on our Website.