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Free UK Delivery Over £50
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Payment & Security

We use VS Pay powered by Stripe for payment processing, analytics and other business services. VS Pay powered by Stripe collects and processes personal data, including identifying information about the devices that connect to its services. VSPay powered by Stripe uses this information to operate and improve the services it provides to us, including for fraud protection and prevention.


We are fully PCI compliant to ensure full protection of your personal and financial details. You can learn about Stripe and their processing activities used for VSPay via Stripe’s privacy policy at https://stripe.com/gb/privacy.

 

We accept payments against all major credit cards including Amex along with ApplePay, GooglePay and PayPal. 


It is important that the billing and shipping addresses you provide to us match the addresses registered against the card or account that you use to pay for your order. 


All transactions are carried out in Pounds Sterling (GBP) and our currency converter should be used as a guide only.  We are not responsible for any fluctuations in currencies or local bank charges that you may incur.


When goods are purchased and delivered outside of the UK it is your responsibility to pay any locally imposed taxes, duties and costs that are applicable.  By placing an order with us you are agreeing to these terms.


For all EU orders we require a personal tax identification number (TIN) for orders delivered to a personal address.  Items being delivered to a business address will require an EORI number.  We are unable to ship any products without this information.


At times our payment gateway may ask for additional information, in these instances we will contact you directly. We will request a PAC number (Processor Authorisation Code).  It is a unique number for the specific purchase you make with us and provided by your issuing bank.  We simply ask you to confirm this number with your bank so we can match it to the one registered on our system. Be assured this is simply to prevent fraud and protect you, the cardholder. Any information provided is done so in the strictest of confidence.


Please note if you buy an item at a sale or discounted price and you wish to exchange for another size we can only do this if the alternative size you require is also at the sale/discounted price. Any difference in price will need to be covered by you. Equally should your alternative size be available at a sale/discounted price we will credit the difference if you paid a higher price.


KLARNA

Klarna gives you a range of payment options  during checkout. Available payment options vary depending on your billing address and the transaction amount. These payment options make it convenient for you to purchase items in all price ranges. Based on your country, eligibility and the transaction amount, Klarna may offer you various payment options. With each option, Klarna collects the purchase amount from you and you pay Klarna directly. The options that may be available to you are as follows:

  • Instalments: Pay for the purchase in 3 or 4 interest-free instalments.

  • Pay later: Pay for the purchase in 30 days.

  • Financing: Spread the cost of a purchase over multiple months. This option usually involves interest and a credit check.

  • Pay now: Pay for the purchase immediately by direct debit, card, or bank transfer.

Through the payment process you will be redirected to the Klarna payment page to pay. If you choose a deferred payment option, Klarna may collect additional information for risk assessment and approval. We are unable to influence any decision made by Klarna. After providing payment details to Klarna, the transaction succeeds, then you will be redirected back to our website to complete the Sale. You can find Klarna’s terms and conditions here www.klarna.com/uk.

All prices, where applicable, are shown including the prevailing UK VAT rate.  Outside of the UK prices are UK VAT free.


All orders have 100% of the order value  taken at the point of order.


All prices and offers are considered on an invitation to treat basis and we reserve the right to decline any orders placed by you.  An order is considered as accepted once it has been dispatched by us.



 

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